Client project · Services · Ongoing
Car dealership
Round-the-clock first contact with voice AI
Calls outside opening hours are easily lost. For a car dealership we built a demo in which an AI voice assistant handles the first contact, around the clock.
Starting point
Many customers get in touch when the dealership is closed: in the evening, at the weekend, over lunch. People who reach no one often do not try again.
These enquiries should not be lost but captured and passed on to the right person.
What we did
- Conversation flows for the digital first contact designed: which requests typically come in, and what needs to be captured?
- Demo of an AI voice assistant built that answers calls, speaks naturally and records requests.
- Integration into the dealership’s daily work outlined, so captured requests are with the right person the next morning.
Outcome
The demo shows how a digital first contact can sound and work.
The project is in the concept phase. The demo makes tangible what is otherwise only discussed in theory and is the basis for deciding on live operation.
More projects
Two tourism regions in Tyrol
Understanding guest behaviour from guest card data
Which guests come, which offers do they use and when, and how does their behaviour change? We analysed the guest card data of two regions so that strategic decisions rest on data.
Mid-sized company
Starting with AI, together with the whole team
A company is starting its AI journey and bringing every employee along. After a joint kick-off and clarifying the legal foundations, the focus is now on the right use cases.
Mountain railway in Austria
Who rides when? Usage analysis for a mountain railway
How is the mountain railway used, and by whom? From ticketing data we derived usage patterns, laid the groundwork for forecasting models and showed where marketing investment pays off.
Ready to turn your data into a competitive advantage?
Schedule a free 30-minute consultation. No commitment, just clarity.
30 minutes · free · no commitment · confidential